This section addresses the details of the actual production/operations aspect of your business. Depending on the nature of your business (i.e. whether you are a manufacturer, service provider, retailer, etc.), this section will have different implications.

We will discuss the operating cycle for a business, issues related to its geographical location and facilities, and go over strategy from a production/operational context. The concept of quality management is also discussed, and how it can apply to your business.

Module-4 Productions/Operations Overview

• Product/Service Development
• Service Development
• Quality Management
• Summary
• Quiz
• Section for Completion

Host Clip - Introduction