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Tip Sheets

Human Rights and You: What Can Employers Ask?


Job search resources will tell you that the best way to prepare for an interview is to anticipate what you might be asked and practise your responses. But how do you prepare for inappropriate questions? What if an employer asks about your age, race, marital status or religion? How would you respond?

The best approach is to be informed. In Alberta, human rights are protected under the Human Rights, Citizenship and Multiculturalism Act. Some employers might not be well informed about this legislation and may ask inappropriate questions. You’ll need to prepare for this possibility so you’re not caught off guard in an interview. This tip will give you some strategies for handling inappropriate questions and will help you understand what employers can and can’t ask you on a job application or in an interview.

What can employers ask?

It is acceptable for potential employers to ask:

   about your ability to fulfill work-related requirements, such as your ability to work night shifts, travel or lift heavy items
   for any previous names you have held if the information is needed to complete reference checks or verify your past employment or education
   for your previous address if, for example, the job has a residency requirement
   if you are legally permitted to work in Alberta.

What questions are unacceptable?

Generally, any information that could intentionally or inadvertently be used to discriminate against you or restrict or deny your employment is off-limits. This includes:

   information specific to gender, marital status, family status or next of kin (your plans for marriage or child care, for example)
   sources of income, unless it concerns former employment
   your maiden name, "Christian" name or the origin of your name (it is acceptable to request previous names specifically to complete reference checks or verify past employment or education)
   your age or date of birth (employers can verify if you are legally permitted to work in Canada or, in the case of a job that has a minimum age requirement, ask if you are 18 years of age or older)
   your previous address, unless it meets a business purpose acceptable under the Act
   your birthplace or ancestry
   your height or weight
   your sexual orientation
   specific questions about club and organization memberships, hobbies or interests that would indicate race, religious beliefs, ancestry or place of origin (job-related questions are acceptable)
   questions about present or previous health problems, Workers’ Compensation Board claims, or any absence due to stress or mental illness
   questions about citizenship other than Canadian, or languages not required for the job
   questions about religious beliefs, including which religious holidays and customs you observe
   questions about military service outside of Canada, unless there is an acceptable business-related purpose
   requesting a photograph, which could reveal factors such as race and gender (a modelling or entertainment position are situations where this may be acceptable). If an employer requires a photograph for business-related purposes, they can ask for it after an offer of employment has been made.

How to handle inappropriate questions

When faced with an inappropriate question or request for information on an application form or in an interview, you can respond in a number of ways. You could:

   write "not applicable" on the application form or politely refuse to answer the question. Or tactfully let the employer know the question is inappropriate.
   answer the question and go on to discuss the underlying concern that has prompted the employer to ask the question. For example, an employer who inappropriately asks about your family plans or the number of children you have might incorrectly assume you are more likely to be absent because of parental leave or sick time. In this case you could address the underlying concern by talking about your excellent attendance record and your ability to do the job.
   answer only the underlying concern.

However you choose to answer, be professional and diplomatic.

If you think you have a complaint
If you have a human rights complaint or have a question about a specific situation, contact the Alberta Human Rights Commission by telephone or regular mail (below). Because of confidentiality concerns, the Commission cannot respond to complaints by e-mail.

Alberta Human Rights Commission

Northern Regional Office Southern Regional Office
800 Standard Life Centre Suite 310, 525–11 Avenue SW
10405 Jasper Avenue Calgary, Alberta T2R 0C9
Edmonton, Alberta T5J 4R7 Confidential Inquiry Line 403-297-6571
Confidential Inquiry Line 780-427-7661 Fax: 403-297-6567
Fax: 780-427-6013
To call toll-free within Alberta, dial 310-0000 and then enter the area code and phone number.

For persons who are deaf or hard of hearing

Edmonton 780-427-1597
Calgary 403-297-5639
Toll-free within Alberta 1-800-232-7215

   Other Relevant Tips
How to Answer Typical Interview Questions
For more, visit the TIPS home page at alis.alberta.ca/tips

   Additional Reading
Advanced Techniques for Work Search, Job Seeker's Handbook: An introductory guide to finding work and Working in Alberta: A guide for internationally trained and educated immigrants produced by Alberta Employment and Immigration. For copies of these publications:
download an online copy or order the publication from the Publications website at alis.alberta.ca/careershop
call the Alberta Career Information Hotline at 1-800-661-3753 toll-free or 780-422-4266 in Edmonton
visit your local Alberta Employment and Immigration service centre. To find the centre nearest you, call the Alberta Career Information Hotline.

    Additional Information
Visit the Alberta Human Rights Commission website at www.albertahumanrights.ab.ca for further information.

Last Updated: May 23, 2006

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