Management, Administrative and Other Support Services Industry

October 2010

· The industry employed about 63,900 people in 2008

· Average annual employment growth rate in the industry between 2009 and 2013 is expected to be 2.7%

Profile

There are two groups in this industry: management and administration. Management includes those companies that manage other companies and those that own all or part of other companies. Administrative and other support includes companies that provide office, business and facilities administration such as

· record-keeping and document preparation services, collection services and employment services

· custodial services, pest control services,landscaping services, carpet and upholstery cleaning services, packaging and labelling services, and waste collection, treatment, disposal and remediation services

· investigation and security services

· convention and trade show services

· call centres, travel agencies and tour operators

Occupations include human resource professionals, locksmiths, pest control professionals, travel consultants and refuse collectors.

Performance and outlook

While the industry’s share of economic activity in Alberta has increased since 1999, its share of employment has declined. Employment declined 13.5 per cent between 2007 and 2008 but rebounded in the first half of 2009.

Some parts of the industry were hurt in the short term by the economic downturn. A number of call centres and employment services agencies, for example, reduced or shut down their operations.

To 2013, lower than average demand is expected for upholsterers, tailors, shoe repairers and jewellers and related occupations.

Nearly 9,000 jobs will be created in the business, building and other support services industry by 2013.

For more information see Alberta Career and Industry Outlook or Alberta Industry Profiles.

Occupations in the industry

For a list of occupations and related occupations in this industry, see OCCinfo Search by Industry: Management, Administrative and Other Support Services page.