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Job Details

Analyst, Systems Technical Support

Employer

GB Travel Canada Inc

Date Posted

June 15, 2022

Languages

Bilingual
  • Location Work from home
  • Earnings $19.00 hourly
  • Work Hours 37.5 hours per week
  • Position Permanent Full Time
  • Vacancies 6  Vacancies
  • Closing Date Jul 15, 2022
Job Requirements

Employer

GB Travel Canada Inc

Languages

Bilingual

Education

No degree, certificate or diploma

Credentials (certificates, licences, memberships, courses, etc.)

Information technology infrastructure library (ITIL) Certification

Experience

No experience

Work Setting

Help desk

Specific Skills

  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties

Computer and Technology Knowledge

  • Internet
  • Intranet
  • MS Office
  • Desktop applications
  • Information Technology Infrastructure Library (ITIL)

Workplace information

Virtual job

Health benefits

  • Health care plan
  • Disability benefits
  • Dental plan
  • Vision care benefits
  • Paramedical services coverage

Financial benefits

Bonus

Long term benefits

  • Group insurance benefits
  • Life insurance
  • Registered retirement savings plan (RRSP)
  • Deferred profit-sharing plan (DPSP)
  • Long-term care insurance
  • Maternity and parental benefits
  • Tax-free savings account (TFSA)

Other benefits

  • Learning/training paid by employer
  • Paid time off (volunteering or personal days)

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Analyst, Systems Technical Support is part of the following larger National Occupational Classification (NOC).

Interest Codes

User Support Technicians
METHODICAL

Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts

SOCIAL

Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers

objective

Interest in precision working to provide first-line technical support and advice to computer users

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
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