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Analyst, Systems Technical Support
Employer
GB Travel Canada IncDate Posted
June 15, 2022Languages
Bilingual-
Location Work from home
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Earnings $19.00 hourly
-
Work Hours 37.5 hours per week
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Position Permanent Full Time
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Vacancies 6  Vacancies
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Closing Date Jul 15, 2022
Employer
GB Travel Canada Inc
Languages
Bilingual
Education
No degree, certificate or diploma
Credentials (certificates, licences, memberships, courses, etc.)
Information technology infrastructure library (ITIL) Certification
Experience
No experience
Work Setting
Help desk
Specific Skills
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
Computer and Technology Knowledge
- Internet
- Intranet
- MS Office
- Desktop applications
- Information Technology Infrastructure Library (ITIL)
Workplace information
Virtual job
Health benefits
- Health care plan
- Disability benefits
- Dental plan
- Vision care benefits
- Paramedical services coverage
Financial benefits
Bonus
Long term benefits
- Group insurance benefits
- Life insurance
- Registered retirement savings plan (RRSP)
- Deferred profit-sharing plan (DPSP)
- Long-term care insurance
- Maternity and parental benefits
- Tax-free savings account (TFSA)
Other benefits
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- METHODICAL
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Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts
- SOCIAL
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Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers
- objective
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Interest in precision working to provide first-line technical support and advice to computer users
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
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