There was an error. Please try again.
This page is already listed in your guide. Please choose a different page to add.
Call Centre Agent - Customer Service
Employer
Mann International Travel & Tours & Insurance & Mortgage Group Ltd.Date Posted
January 06, 2025Languages
English-
Location Edmonton, AB
-
Earnings $23.50 hourly
-
Work Hours 32 to 40 hours per week
-
Position Permanent Full Time
-
Vacancies 5  Vacancies
-
Closing Date Feb 05, 2025
Employer
Mann International Travel & Tours & Insurance & Mortgage Group Ltd.
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Perform general office duties
- Receive credit and employment applications
- Receive payments
Transportation/travel information
Own transportation
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
Experience
Will train
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- METHODICAL
-
Interest in copying information to take orders for goods and services
- SOCIAL
-
Interest in speaking with customers to respond to enquiries and emergencies
- innovative
-
Interest in investigating complaints and in responding to emergencies
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
Compared to my abilities
The abilities related to this job are shown along with your selected abilities.