Call Centre Agent - Customer Service job with Blue Ocean - alis
This temporary full time Call Centre Agent - Customer Service job from Blue Ocean is offering $19.00 hourly for 30 to 45 hours per week.
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Job Details
Call Centre Agent - Customer Service
Employer
Blue OceanDate Posted
February 24, 2025Languages
Bilingual-
Location Work from home
-
Earnings $19.00 hourly
-
Work Hours 30 to 45 hours per week
-
Position Temporary Full Time
-
Vacancies 20 Vacancies
-
Closing Date Mar 26, 2025
Job Requirements
Employer
Blue Ocean
Languages
Bilingual
Education
No degree, certificate or diploma
Work setting
- Telecommunications company
- Tourism
Tasks
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Receive payments
- Answer clients' inquiries and provide information
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Windows
- MS Word
Type of experience
Call centre
Security and safety
Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Work under pressure
Own tools/equipment
Internet access
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Experience
1 to less than 7 months
Workplace information
Remote
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Parking available
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes & Abilities
The Call Centre Agent - Customer Service is part of the following larger National Occupational Classification (NOC).
Interest Codes
Call Centre Agents
- METHODICAL
-
Interest in copying information to take orders for goods and services
- SOCIAL
-
Interest in speaking with customers to respond to enquiries and emergencies
- innovative
-
Interest in investigating complaints and in responding to emergencies
Reading Interest Codes
A Quick Guide
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
Compared to my abilities
The abilities related to this job are shown along with your selected abilities.
Typical ability expectations for this job
Selected abilities
Mental Abilities
General Learning Ability
Verbal Ability
Numerical Ability
Visual Abilities
Spatial Perception
Form Perception
Clerical Perception
Physical Abilities
Motor Coordination
Finger Dexterity
Manual Dexterity
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