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Call Centre Agent - Customer Service
Employer
Donor Direct ConsultingDate Posted
March 11, 2025Languages
English-
Location Work from home
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Earnings $20.00 to $22.00 hourly (to be negotiated)
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Work Hours 34 hours per week
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Position Permanent Full Time
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Vacancies 2  Vacancies
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Closing Date Apr 10, 2025
Employer
Donor Direct Consulting
Languages
English
Education
Secondary (high) school graduation certificate
Tasks
- Answer inquiries and provide information to customers
- Participate in fundraising activities for charity or non-profit organizations
Computer and technology knowledge
Internet
Type of experience
Call centre
Area of specialization
Fundraising
Security and safety
Criminal record check
Work conditions and physical capabilities
Attention to detail
Own tools/equipment
- Computer
- Internet access
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Reliability
- Team player
- Judgement
- Dependability
- Honesty
- Quick learner
Screening questions
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
- What is the highest level of study you have completed?
Experience
Will train
Workplace information
Remote
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
Life insurance
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- METHODICAL
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Interest in copying information to take orders for goods and services
- SOCIAL
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Interest in speaking with customers to respond to enquiries and emergencies
- innovative
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Interest in investigating complaints and in responding to emergencies
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
Compared to my abilities
The abilities related to this job are shown along with your selected abilities.