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Alberta Supports Contact Centre

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Job Details

Call Centre Agent - Technical Support

Employer

HGS

Date Posted

October 21, 2021

Languages

English
  • Location Work from home
  • Earnings $11.81 hourly
  • Work Hours 35 to 44 hours per week
  • Position Permanent Full Time
  • Vacancies 20  Vacancies
  • Closing Date Jan 06, 2022
Job Requirements

Employer

HGS

Languages

English

Education

Secondary (high) school graduation certificate

Experience

Will train

Work Setting

  • Own home
  • Internet Service Provider (ISP)

Workplace information

Virtual job

Benefits

  • Dental Benefits
  • Group Insurance Benefits
  • Life Insurance Benefits
  • Vision Care Benefits
  • Other Benefits

How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Advertised Until

Jan 06, 2022

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Call Centre Agent - Technical Support is part of the following larger National Occupational Classification (NOC).

Interest Codes

User Support Technicians
METHODICAL

Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts

SOCIAL

Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers

objective

Interest in precision working to provide first-line technical support and advice to computer users

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
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