Clerk, Customer Service

Employer

Kognitive Sales Solutions

Languages

English

Education

• College/CEGEP
• or equivalent experience

Work setting

• Remote location
• Software company
• Sales

Tasks

• Answer inquiries and provide information to customers
• Maintain records and statistics
• Perform general office duties
• Maintain and manage digital database
• Answer clients' inquiries and provide information
• Set appointments for sales team

Computer and technology knowledge

• Salesforce
• Internet
• MS Outlook
• MS Word
• MS Office
• Mac OS
• Spreadsheet

Security and safety

• Credit check
• Criminal record check

Work conditions and physical capabilities

Attention to detail

Own tools/equipment

• Computer
• Internet access

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Ability to multitask
• Dependability

Screening questions

• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the equipment you need to work from home (like internet and a workspace)?
• What is the highest level of study you have completed?

Experience

1 year to less than 2 years

Workplace information

Remote

Health benefits

Health care plan

Financial benefits

Commission