Clerk, Front Desk - Hotel
Posted on Feb 17, 2021 by Athabasca Hotel
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Location Jasper, AB
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Earnings $15.00 hourly
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Work Hours 44 hours per week
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Position Permanent Full Time
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Vacancies 2 Vacancies
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Closing Date Mar 03, 2021
Employer
Athabasca Hotel
Languages
English
Education
Secondary (high) school graduation certificate
Experience
Experience an asset
Business Equipment and Computer Applications
- Word processing software
- Multi-line switchboard
- Internet
- Database software
- Central reservation system (CRS)
Work Setting
Hotel, motel, resort
Specific Skills
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Handle wake-up calls
- Provide customer service
- Assist clients/guests with special needs
- Maintain an inventory of vacancies, reservations and room assignments
Transportation/Travel Information
- Own transportation
- Travel expenses not paid by employer
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Standing for extended periods
Work Location Information
- Rural area
- Staff accommodation available
- Relocation costs not covered by employer
How to Apply
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
- SOCIAL
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Interest in speaking with people to provide information and respond to guests' complaints
- METHODICAL
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Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers
- objective
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Interest in operating computerized and manual systems to collect and verify guests' accounts
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.
Each set of 3 interest codes is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.