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Clerk, Front Desk - Hotel
Employer
Athabasca Motor Hotel 1972 Ltd.Date Posted
January 16, 2023Languages
English-
Location Jasper, AB
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Earnings $16.25 hourly
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Work Hours 44 hours per week
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Position Permanent Full Time
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Vacancies 2  Vacancies
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Closing Date Feb 24, 2023
Employer
Athabasca Motor Hotel 1972 Ltd.
Languages
English
Education
Secondary (high) school graduation certificate
Work setting
- Staff accommodation available
- Hotel, motel, resort
- Rural area
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Provide customer service
Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Database software
- Central reservation system (CRS)
- Internet
Transportation/travel information
- Own transportation
- Travel expenses not paid by employer
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
Screening questions
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Experience
Experience an asset
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
Bonus
Long term benefits
- Group insurance benefits
- Life insurance
- Maternity and parental benefits
- Other benefits
Other benefits
- Free parking available
- On-site amenities
- On-site housing options
Special Initiatives
- Jobs for Ukraine: This employer has selected to promote this job through "Jobs for Ukraine”. Canadian citizens and permanent residents can still apply.
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- SOCIAL
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Interest in speaking with people to provide information and respond to guests' complaints
- METHODICAL
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Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers
- objective
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Interest in operating computerized and manual systems to collect and verify guests' accounts
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
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