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Job Details

Clerk, Hotel Front Desk

Employer

PACIFIC HOSPITALITY INC.

Date Posted

November 08, 2022

Languages

English
  • Location Hinton, AB
  • Earnings $18.00 hourly
  • Work Hours 75 to 80 hours bi-weekly
  • Position Permanent Full Time
  • Vacancies 6  Vacancies
  • Closing Date Dec 08, 2022
Job Requirements

Employer

PACIFIC HOSPITALITY INC.

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • or equivalent experience

Work setting

Hotel, motel, resort

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Assist clients/guests with special needs
  • Provide customer service

Computer and technology knowledge

  • Multi-line switchboard
  • Central reservation system (CRS)

Work conditions and physical capabilities

Attention to detail

Experience

1 to less than 7 months

Screening questions

Do you have previous experience in this field of employment?

Health benefits

  • Dental plan
  • Health care plan

Other benefits

Free parking available


Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Clerk, Hotel Front Desk is part of the following larger National Occupational Classification (NOC).

Interest Codes

Hotel Front Desk Clerks
SOCIAL

Interest in speaking with people to provide information and respond to guests' complaints

METHODICAL

Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers

objective

Interest in operating computerized and manual systems to collect and verify guests' accounts

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
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