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Contact Centre Agent - Customer Service
Posted on Apr 07, 2021 by P4P Marketing Inc
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Location Work from home
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Earnings $14.25 hourly
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Work Hours 20 to 44 hours per week
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Position Permanent Part Time Leading to Full Time
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Vacancies 2  Vacancies
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Closing Date Apr 21, 2021
Employer
P4P Marketing Inc
Languages
English
Education
No degree, certificate or diploma
Experience
1 year to less than 2 years
Business Equipment and Computer Applications
- MS Windows
- Internet
- MS Outlook
Specific Skills
- Address customers' complaints or concerns
- Access and process information
- Answer inquiries and provide information to customers
- Perform general office duties
- Receive and log complaints
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Sitting
- Tight deadlines
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Reliability
- Organized
- Punctuality
Teleworking Information
Work from home
How to Apply
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
- METHODICAL
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Interest in copying information to take orders for goods and services
- SOCIAL
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Interest in speaking with customers to respond to enquiries and emergencies
- innovative
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Interest in investigating complaints and in responding to emergencies
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.
Each set of 3 interest codes is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.