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Alberta Supports Contact Centre

Toll Free 1-877-644-9992

Job Details

Customer Satisfaction Representative

Employer

O2 Herbal Therapy

Date Posted

September 30, 2024

Languages

English
  • Location Calgary, AB
  • Earnings $20.00 hourly
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Oct 30, 2024
Job Requirements

Employer

O2 Herbal Therapy

Languages

English

Education

Secondary (high) school graduation certificate

Tasks

  • Answer written and oral inquiries
  • Answer inquiries and provide information to customers
  • Receive and log complaints
  • Receive payments

Personal suitability

  • Punctuality
  • Client focus
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative

Experience

7 months to less than 1 year

Support for persons with disabilities

Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities


Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Customer Satisfaction Representative is part of the following larger National Occupational Classification (NOC).

Interest Codes

Call Centre Agents
METHODICAL

Interest in copying information to take orders for goods and services

SOCIAL

Interest in speaking with customers to respond to enquiries and emergencies

innovative

Interest in investigating complaints and in responding to emergencies

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
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