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Customer Service Adviser job in Lethbridge, AB with Select People Solutions, Alberta - alis
This permanent full time Customer Service Adviser job from Select People Solutions is offering $19.00 to $22.00 hourly (to be negotiated) for 40 hours per week.
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Job Details

Customer Service Adviser

Employer

Select People Solutions

Date Posted

May 11, 2023

Languages

English
  • Location Lethbridge, AB
  • Earnings $19.00 to $22.00 hourly (to be negotiated)
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Jun 10, 2023
Job Requirements

Employer

Select People Solutions

Languages

English

Education

Secondary (high) school graduation certificate

Work setting

  • Urban area
  • Business sector
  • Industrial association

Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive credit and employment applications
  • Receive payments
  • Sell merchandise
  • Advise clients on advertising or sales promotion strategies
  • Act as spokesperson for an organization
  • Answer written and oral inquiries
  • Develop and organize workshops, meetings, ceremonies and other events for publicity, fundraising and information purposes
  • Develop, implement and evaluate communication strategies and programs
  • Co-ordinate special publicity events and promotions

Computer and technology knowledge

  • Database software
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • MS Access

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Repetitive tasks
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement

Experience

1 year to less than 2 years

Health benefits

Health care plan

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Customer Service Adviser is part of the following larger National Occupational Classification (NOC).

Interest Codes

Call Centre Agents
METHODICAL

Interest in copying information to take orders for goods and services

SOCIAL

Interest in speaking with customers to respond to enquiries and emergencies

innovative

Interest in investigating complaints and in responding to emergencies

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
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