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Job Details

Customer Service Agent

Employer

Concentrix

Date Posted

May 12, 2022

Languages

Bilingual
  • Location Work from home
  • Earnings $17.00 to $17.17 hourly (to be negotiated)
  • Work Hours 40 to 44 hours per week
  • Position Permanent Full Time
  • Vacancies 20  Vacancies
  • Closing Date May 26, 2022
Job Requirements

Employer

Concentrix

Languages

Bilingual

Education

Secondary (high) school graduation certificate

Experience

1 to less than 7 months

Business Equipment and Computer Applications

  • MS Excel
  • MS Windows
  • MS Word
  • Internet
  • MS Outlook

Specific Skills

  • Address customers' complaints or concerns
  • Access and process information
  • Maintain records and statistics
  • Answer inquiries and provide information to customers
  • Receive and log complaints

Security and Safety

Criminal record check

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Attention to detail

Work Location Information

Urban area

Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Reliability
  • Organized
  • Punctuality

Workplace information

Virtual job

Health benefits

  • Health care plan
  • Dental plan
  • Vision care benefits

Long term benefits

Group insurance benefits


How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

In Person:

720 Coverdale Rd
Riverview, New Brunswick E1B3L8
Between 09:00 AM and 04:00 PM

Advertised Until

May 26, 2022

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Customer Service Agent is part of the following larger National Occupational Classification (NOC).

Interest Codes

Call Centre Agents
METHODICAL

Interest in copying information to take orders for goods and services

SOCIAL

Interest in speaking with customers to respond to enquiries and emergencies

innovative

Interest in investigating complaints and in responding to emergencies

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
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