Customer Service Agent
Date PostedAugust 03, 2022
Location Calgary, AB
Earnings $20.00 to $23.00 hourly (to be negotiated)
Work Hours 40 to 50 hours per week
Position Permanent Full Time
Vacancies 1  Vacancy
Closing Date Aug 23, 2022
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
Computer and Technology Knowledge
- Database software
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Own transportation
- Own vehicle
- Valid driver's licence
Work Conditions and Physical Capabilities
- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- Work under pressure
- Client focus
- Effective interpersonal skills
- Excellent oral communication
- Excellent written communication
- Team player
2 years to less than 3 years
Long term benefits
Group insurance benefits
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest in copying information to take orders for goods and services
Interest in speaking with customers to respond to enquiries and emergencies
Interest in investigating complaints and in responding to emergencies
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