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Job Details

Customer Service Agent

Employer

T.Litzen Sports Ltd

Date Posted

August 06, 2022

Languages

English
  • Location Calgary, AB
  • Earnings $17.00 to $20.00 hourly (to be negotiated)
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Aug 20, 2022
Job Requirements

Employer

T.Litzen Sports Ltd

Languages

English

Education

  • College/CEGEP
  • or equivalent experience

Tasks

  • Access and process information
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Perform general office duties
  • Receive and log complaints
  • Sell merchandise

Transportation/Travel Information

Own transportation

Work Conditions and Physical Capabilities

  • Attention to detail
  • Fast-paced environment
  • Repetitive tasks
  • Tight deadlines
  • Work under pressure

Personal Suitability

  • Punctuality
  • Client focus
  • Effective interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Experience

Experience an asset


Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Customer Service Agent is part of the following larger National Occupational Classification (NOC).

Interest Codes

Call Centre Agents
METHODICAL

Interest in copying information to take orders for goods and services

SOCIAL

Interest in speaking with customers to respond to enquiries and emergencies

innovative

Interest in investigating complaints and in responding to emergencies

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
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