Customer Service Agent job in Edmonton, AB with SARA CONSULTANCY LTD, Alberta - alis
This permanent full time Customer Service Agent job from SARA CONSULTANCY LTD is offering $23.50 hourly for 40 hours per week.
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Job Details
Customer Service Agent
Employer
SARA CONSULTANCY LTDDate Posted
September 04, 2024Languages
English-
Location Edmonton, AB
-
Earnings $23.50 hourly
-
Work Hours 40 hours per week
-
Position Permanent Full Time
-
Vacancies 2 Vacancies
-
Closing Date Oct 01, 2024
Job Requirements
Employer
SARA CONSULTANCY LTD
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Tasks
- Act as spokesperson for an organization
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Supervision
3-4 people
Experience
1 to less than 7 months
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes & Abilities
The Customer Service Agent is part of the following larger National Occupational Classification (NOC).
Interest Codes
Call Centre Agents
- METHODICAL
-
Interest in copying information to take orders for goods and services
- SOCIAL
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Interest in speaking with customers to respond to enquiries and emergencies
- innovative
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Interest in investigating complaints and in responding to emergencies
Reading Interest Codes
A Quick Guide
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
Compared to my abilities
The abilities related to this job are shown along with your selected abilities.
Typical ability expectations for this job
Selected abilities
Mental Abilities
General Learning Ability
Verbal Ability
Numerical Ability
Visual Abilities
Spatial Perception
Form Perception
Clerical Perception
Physical Abilities
Motor Coordination
Finger Dexterity
Manual Dexterity
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