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Alberta Supports Contact Centre

Toll Free 1-877-644-9992

Job Details

Customer Service Agent

Employer

Evans Consoles Corporation

Date Posted

February 04, 2026

Languages

English
  • Location Calgary, AB
  • Earnings $50,000.00 to $70,000.00 annually (to be negotiated)
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Feb 18, 2026
Job Requirements

Employer

Evans Consoles Corporation

Languages

English

Education

  • Bachelor's degree
  • Engineering design
  • Engineering technologies and engineering-related fields, other
  • Business/commerce, general
  • Business administration and management, general
  • or equivalent experience

Tasks

  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information
  • Troubleshoot and resolve technical problems
  • Issue tickets
  • Communicate technical problems, processes and solutions
  • Provide customer service
  • Read blueprints and drawings

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Initiative
  • Quick learner

Screening questions

  • Are you authorized to work in Canada?
  • Do you have experience working in this field?
  • Do you have the required certifications listed in the job posting?
  • Do you live near the job location?
  • Do you meet the language requirements listed in the job posting?

Experience

2 years to less than 3 years

Employment terms options

Day

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Bonus
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)

Long term benefits

  • Long-term care insurance
  • Maternity and parental benefits

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Paid time off (volunteering or personal days)
  • Parking available
  • Travel insurance
  • Wellness program

Report a Problem

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Customer Service Agent is part of the following larger National Occupational Classification (NOC).

Interest Codes

Call Centre Agents
METHODICAL

Interest in copying information to take orders for goods and services

SOCIAL

Interest in speaking with customers to respond to enquiries and emergencies

innovative

Interest in investigating complaints and in responding to emergencies

Reading Interest Codes
A Quick Guide

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Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

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