Customer Service Assistant
Posted on Jan 07, 2021 by Microhard Systems Inc.
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Location Calgary, AB
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Earnings $19.00 to $21.00 hourly (to be negotiated)
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Work Hours 40 hours per week
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Position Permanent Full Time
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Vacancies 2 Vacancies
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Closing Date Feb 06, 2021
Employer
Microhard Systems Inc.
Languages
English
Education
- Bachelor's degree
- or equivalent experience
Education
- Some college/CEGEP/vocational or technical training
- Some university
- Not required
- Completion of college/CEGEP/vocational or technical training
- Completion of high school
- Completion of university
Experience
1 year to less than 2 years
Business Equipment and Computer Applications
- Word processing software
- SAP (FI/CO / HR / MM / OT SD)
- MS Excel
- MS Windows
- MS Word
- Internet
- Electronic scheduler
- Database software
- Presentation software
- Desktop publishing software
- Accounting software
- MS Outlook
- Enterprise resource planning (ERP) software
Work Setting
Private sector
Specific Skills
- Address customers' complaints or concerns
- Access and process information
- Sell merchandise
- Maintain records and statistics
- Issue receipts and other forms
- Explain the type and cost of services offered
- Arrange for billing for services
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Perform general office duties
- Receive and log complaints
Security and Safety
- Criminal record check
- Basic security clearance
Transportation/Travel Information
- Willing to travel
- Travel expenses paid by employer
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Manual dexterity
- Attention to detail
- Tight deadlines
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Reliability
- Organized
- Punctuality
How to Apply
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
- METHODICAL
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Interest in copying information to take orders for goods and services
- SOCIAL
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Interest in speaking with customers to respond to enquiries and emergencies
- innovative
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Interest in investigating complaints and in responding to emergencies
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.
Each set of 3 interest codes is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.