Customer Service Assistant job in Calgary, AB with R Tax Solution, Alberta - alis
This permanent full time Customer Service Assistant job from R Tax Solution is offering $20.00 hourly for 30 to 35 hours per week.
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Job Details
Customer Service Assistant
Employer
R Tax SolutionDate Posted
September 16, 2024Languages
English-
Location Calgary, AB
-
Earnings $20.00 hourly
-
Work Hours 30 to 35 hours per week
-
Position Permanent Full Time
-
Vacancies 2 Vacancies
-
Closing Date Oct 16, 2024
Job Requirements
Employer
R Tax Solution
Languages
English
Education
Secondary (high) school graduation certificate
Work setting
Urban area
Tasks
- Develop all kinds of events for publicity, fundraising and information purposes
- Develop communication strategies
- Implement communication strategies and programs
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Co-ordinate special publicity events and promotions
- Initiate and maintain contact with the media
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS PowerPoint
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
Experience
1 year to less than 2 years
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes & Abilities
The Customer Service Assistant is part of the following larger National Occupational Classification (NOC).
Interest Codes
Call Centre Agents
- METHODICAL
-
Interest in copying information to take orders for goods and services
- SOCIAL
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Interest in speaking with customers to respond to enquiries and emergencies
- innovative
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Interest in investigating complaints and in responding to emergencies
Reading Interest Codes
A Quick Guide
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
Compared to my abilities
The abilities related to this job are shown along with your selected abilities.
Typical ability expectations for this job
Selected abilities
Mental Abilities
General Learning Ability
Verbal Ability
Numerical Ability
Visual Abilities
Spatial Perception
Form Perception
Clerical Perception
Physical Abilities
Motor Coordination
Finger Dexterity
Manual Dexterity
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