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Customer Service Assistant
Employer
Foundever Assistance Services CorporationDate Posted
October 01, 2024Languages
Bilingual-
Location Work from home
-
Earnings $21.95 hourly
-
Work Hours 37.5 hours per week
-
Position Permanent Full Time
-
Vacancies 6  Vacancies
-
Closing Date Oct 15, 2024
Employer
Foundever Assistance Services Corporation
Languages
Bilingual
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Work setting
- Remote location
- Telecommunications company
- Automobile repair services
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Receive and log complaints
- Answer clients' inquiries and provide information
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS Office
- Spreadsheet
Type of experience
Call centre
Personal suitability
- Punctuality
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Dependability
- Quick learner
Experience
1 to less than 7 months
Workplace information
Remote
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Other benefits
Wellness program
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- METHODICAL
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Interest in copying information to take orders for goods and services
- SOCIAL
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Interest in speaking with customers to respond to enquiries and emergencies
- innovative
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Interest in investigating complaints and in responding to emergencies
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
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