Skip to the main content
This website uses cookies to give you a better online experience. By using this website or closing this message, you are agreeing to our cookie policy. More information
Alberta Supports Contact Centre

Toll Free 1-877-644-9992

Job Details

Customer Service Managing Supervisor

Employer

WESTERN FORTUNE EMPORIUM LTD.

Date Posted

October 30, 2024

Languages

English
  • Location Calgary, AB
  • Earnings $38.00 hourly
  • Work Hours 35 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Nov 13, 2024
Job Requirements

Employer

WESTERN FORTUNE EMPORIUM LTD.

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

  • Direct and control daily operations
  • Evaluate daily operations
  • Plan and organize daily operations
  • Manage staff and assign duties
  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • Determine merchandise and services to be sold
  • Locate, select and procure merchandise for resale
  • Develop and implement marketing strategies
  • Determine staffing requirements
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Conduct performance reviews
  • Supervisory Experience

Specialization or experience

Specialized environmental skills and knowledge

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Handling heavy loads
  • Attention to detail
  • Combination of sitting, standing, walking

Personal suitability

  • Creativity
  • Efficiency
  • Energetic
  • Hardworking
  • Integrity
  • Positive attitude
  • Proactive
  • Quick learner
  • Time management
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Team player
  • Ability to multitask

Screening questions

  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?
  • What is the highest level of study you have completed?
  • What is your current field of study?
  • What is your current level of study?

Experience

2 years to less than 3 years


Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Customer Service Managing Supervisor is part of the following larger National Occupational Classification (NOC).

Interest Codes

Retail Trade Managers
DIRECTIVE

Interest in co-ordinating information to direct and evaluate the operation of establishments and departments engaged in retail sales, authorize budget expenditures, determine staffing requirements, hire or oversee the hiring of staff and to manage staff and assign duties

METHODICAL

Interest in locating, selecting and procuring merchandise for resale and in implementing pricing and credit policies

innovative

Interest in negotiating with members of working groups to develop and implement marketing strategies

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
Was this page useful?