ALIS – Career, learning and employment information for Albertans
This website uses cookies to give you a better online experience. By using this website or closing this message, you are agreeing to our cookie policy. More information
Alberta
ALIS
Alberta Supports Contact Centre

Toll Free 1-877-644-9992

Guest Account Sign In Sign Up Search
Add this page to a custom guide
Customer Service Representative - Call Centre job with Sutherland Global Services - alis
This permanent full time Customer Service Representative - Call Centre job from Sutherland Global Services is offering $14.50 hourly for 40 hours per week.
Create a New Guide
Give your guide a nickname
Only you can see this nickname.
Create Guide or cancel
Please complete the recaptcha and try again.
Choose a guide...

There was an error. Please try again.

This page is already listed in your guide. Please choose a different page to add.

Create New Guide What is an alis guide?
Alert

The COVID-19 pandemic has impacted legislation and services. Information on this website may not reflect the current situation in Alberta. Please visit alberta.ca for up-to-date information about these impacts.
OCC info
Alberta Job Postings
Français
Job Details

Customer Service Representative - Call Centre

Posted on Mar 15, 2021 by Sutherland Global Services

  • Location Work from home
  • Earnings $14.50 hourly
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 7  Vacancies
  • Closing Date Apr 27, 2021
Job Requirements

Employer

Sutherland Global Services

Languages

U

Education

Secondary (high) school graduation certificate

Other Languages

Spanish; Castilian

Language Pairs

French/English

Experience

1 year to less than 2 years

Business Equipment and Computer Applications

  • MS Excel
  • MS Windows
  • MS Word
  • Internet
  • MS Outlook

Specific Skills

  • Address customers' complaints or concerns
  • Access and process information
  • Maintain records and statistics
  • Issue receipts and other forms
  • Answer inquiries and provide information to customers
  • Perform general office duties
  • Receive and log complaints

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Tight deadlines

Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Reliability
  • Organized
  • Punctuality

Teleworking Information

Work from home

How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Online:

http://sf.joinsutherland.com/tp/rj6.gAfI4-e-K

Advertised Until

Apr 27, 2021

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes
The Customer Service Representative - Call Centre is part of the following larger National Occupational Classification (NOC).
Call Centre Agents
METHODICAL

Interest in copying information to take orders for goods and services

SOCIAL

Interest in speaking with customers to respond to enquiries and emergencies

innovative

Interest in investigating complaints and in responding to emergencies

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn More

Was this page useful?
☆ ☆ ☆ ☆ ☆
Top