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Customer Service Representative - Call Centre
Employer
Cargill Ltd.Date Posted
August 21, 2024Languages
English-
Location Vermilion, AB
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Earnings $50,000.00 annually
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Work Hours 40 hours per week
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Position Permanent Full Time
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Vacancies 1  Vacancy
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Closing Date Sep 20, 2024
Employer
Cargill Ltd.
Languages
English
Education
Bachelor's degree
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Security and safety
Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Tight deadlines
- Work under pressure
- Bending, crouching, kneeling
- Hand-eye co-ordination
- Repetitive tasks
- Walking
Screening questions
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Experience
Experience an asset
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
Financial benefits
- Life insurance
- Pension plan
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Long-term care insurance
- Maternity and parental benefits
Other benefits
- Other benefits
- Team building opportunities
- Parking available
Special Initiatives
- Jobs for Ukraine: This employer has selected to promote this job through "Jobs for Ukraine". Canadian citizens and permanent residents can still apply.
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- METHODICAL
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Interest in copying information to take orders for goods and services
- SOCIAL
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Interest in speaking with customers to respond to enquiries and emergencies
- innovative
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Interest in investigating complaints and in responding to emergencies
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
Compared to my abilities
The abilities related to this job are shown along with your selected abilities.