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Job Details

Customer Service Supervisor (Except Financial Services)

Employer

Worx Ltd

Date Posted

November 17, 2022

Languages

English
  • Location Calgary, AB
  • Earnings $22.50 to $24.50 hourly (to be negotiated)
  • Work Hours 40 to 44 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Dec 01, 2022
Job Requirements

Employer

Worx Ltd

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Recruit and hire staff
  • Co-ordinate, assign and review work
  • Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Examine and verify accuracy of work and authorize routine deposits and withdrawals
  • Identify training needs and train workers in job duties and company policies
  • Resolve work-related problems and prepare and submit progress and other reports

Supervision

  • Customer service clerk
  • Information clerks
  • 5-10 people
  • Data entry clerks

Certificates, licences, memberships, and courses 

First Aid Certificate

Security and safety

Criminal record check

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Interpersonal awareness
  • Organized
  • Reliability
  • Team player

Experience

3 years to less than 5 years

Long term benefits

Other benefits


Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

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