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Customer Service Supervisor - Retail
Employer
SYNERGY PHARMAPLUS LTD.Date Posted
September 26, 2024Languages
English-
Location Fort McMurray, AB
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Earnings $25.00 to $30.00 hourly (to be negotiated)
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Work Hours 30 to 40 hours per week
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Position Permanent Full Time
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Vacancies 1  Vacancy
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Closing Date Oct 26, 2024
Employer
SYNERGY PHARMAPLUS LTD.
Languages
English
Education
Secondary (high) school graduation certificate
Work site environment
Non-smoking
Work setting
- Retail service establishment
- Rural area
- On-site customer service
- Clinic
Tasks
- Assign sales workers to duties
- Authorize payments by cheque
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Organize and maintain inventory
- Supervise and co-ordinate activities of workers
- Manage cash
- Oversee payroll administration
- Conduct performance reviews
- Supervise office and volunteer staff
Supervision
3-4 people
Area of specialization
Retail store
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Handling heavy loads
- Attention to detail
- Combination of sitting, standing, walking
- Walking
- Sitting
- Standing for extended periods
- Bending, crouching, kneeling
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Dependability
- Excellent written communication
- Initiative
- Ability to multitask
Experience
1 year to less than 2 years
Health benefits
Health care plan
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- SOCIAL
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Interest in selling merchandise to customers and resolving problems such as customer complaints and supply shortages
- METHODICAL
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Interest in co-ordinating information to maintain specified inventory, order merchandise and prepare work schedules
- DIRECTIVE
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Interest in supervising by assigning duties to workers; and in authorizing payments by cheque and the return of merchandise, and in hiring and training or arranging for the training of new staff
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.