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Job Details

Customer Service Supervisor - Retail

Employer

SYNERGY PHARMAPLUS LTD.

Date Posted

September 26, 2024

Languages

English
  • Location Fort McMurray, AB
  • Earnings $25.00 to $30.00 hourly (to be negotiated)
  • Work Hours 30 to 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Oct 26, 2024
Job Requirements

Employer

SYNERGY PHARMAPLUS LTD.

Languages

English

Education

Secondary (high) school graduation certificate

Work site environment

Non-smoking

Work setting

  • Retail service establishment
  • Rural area
  • On-site customer service
  • Clinic

Tasks

  • Assign sales workers to duties
  • Authorize payments by cheque
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash
  • Oversee payroll administration
  • Conduct performance reviews
  • Supervise office and volunteer staff

Supervision

3-4 people

Area of specialization

Retail store

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Handling heavy loads
  • Attention to detail
  • Combination of sitting, standing, walking
  • Walking
  • Sitting
  • Standing for extended periods
  • Bending, crouching, kneeling

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Dependability
  • Excellent written communication
  • Initiative
  • Ability to multitask

Experience

1 year to less than 2 years

Health benefits

Health care plan


Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Customer Service Supervisor - Retail is part of the following larger National Occupational Classification (NOC).

Interest Codes

Retail Trade Supervisors
SOCIAL

Interest in selling merchandise to customers and resolving problems such as customer complaints and supply shortages

METHODICAL

Interest in co-ordinating information to maintain specified inventory, order merchandise and prepare work schedules

DIRECTIVE

Interest in supervising by assigning duties to workers; and in authorizing payments by cheque and the return of merchandise, and in hiring and training or arranging for the training of new staff

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

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