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Customer Service Supervisor - Retail
Employer
European Spa LtdDate Posted
November 18, 2024Languages
English-
Location Calgary, AB
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Earnings $22.00 hourly
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Work Hours 30 to 40 hours per week
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Position Permanent Full Time
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Vacancies 1  Vacancy
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Closing Date Dec 18, 2024
Employer
European Spa Ltd
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Work site environment
Non-smoking
Work setting
Willing to relocate
Tasks
- Supervise staff (apprentices, stages hands, design team, etc.)
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Teach interest or professional development courses
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Organize and maintain inventory
- Supervise and co-ordinate activities of workers
- Conduct performance reviews
- Supervise office and volunteer staff
- Professionalism in customer service
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Manual dexterity
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Organized
- Reliability
- Team player
- Dependability
- Initiative
Experience
1 year to less than 2 years
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- SOCIAL
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Interest in selling merchandise to customers and resolving problems such as customer complaints and supply shortages
- METHODICAL
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Interest in co-ordinating information to maintain specified inventory, order merchandise and prepare work schedules
- DIRECTIVE
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Interest in supervising by assigning duties to workers; and in authorizing payments by cheque and the return of merchandise, and in hiring and training or arranging for the training of new staff
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.