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Job Details

Financial Customer Service Representative

Employer

Canadian Western Bank

Date Posted

April 27, 2022

Languages

English
  • Location Edmonton, AB
    Vancouver, BC
  • Earnings $40,800.00 to $67,200.00 annually (to be negotiated)
  • Work Hours 37.5 hours per week
  • Position Permanent Full Time
  • Vacancies 10  Vacancies
  • Closing Date May 27, 2022
Job Requirements

Employer

Canadian Western Bank

Languages

English

Education

Secondary (high) school graduation certificate

Other Languages

  • Russian
  • Polish
  • Ukrainian

Experience

1 year to less than 2 years

Business Equipment and Computer Applications

  • MS Windows
  • Internet
  • MS Outlook

Work Setting

Bank or caisse populaire

Specific Skills

  • Store, update and retrieve financial data
  • Promote financial products and services
  • Process banking transactions
  • Open and close personal and commercial accounts
  • Balance daily transactions
  • Obtain and process information required for the provision of services, such as opening accounts and savings plans and purchasing bonds
  • Answer enquiries and resolve problems or discrepancies concerning customers' accounts

Security and Safety

  • Credit check
  • Criminal record check

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Attention to detail

Personal Suitability

  • Effective interpersonal skills
  • Accurate
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Organized

Workplace information

Remote work available

Health benefits

  • Health care plan
  • Disability benefits
  • Dental plan
  • Vision care benefits

Financial benefits

  • Bonus
  • Stocks/shares

Long term benefits

  • Group insurance benefits
  • Life insurance
  • Registered retirement savings plan (RRSP)
  • Maternity and parental benefits

Other benefits

  • Learning/training paid by employer
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Travel insurance
  • Wellness program

Screening questions

  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?

How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

By e-mail:

talent@cwbank.com

Advertised Until

May 27, 2022

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Financial Customer Service Representative is part of the following larger National Occupational Classification (NOC).

Interest Codes

Customer Service Representatives - Financial Services
METHODICAL

Interest in compiling information to prepare customer statements and other correspondence for mailing; and in sorting and filing deposit slips and cheques

SOCIAL

Interest in speaking with customers to answer enquiries and to sell travellers' cheques, foreign currency and money orders

objective

Interest in operating computer programs, calculators and adding machines to balance daily transactions

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
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