There was an error. Please try again.
This page is already listed in your guide. Please choose a different page to add.
Front Desk Agent
Employer
BAYMONT INN & SUITES AND CONFERENCE CENTREDate Posted
April 26, 2022Languages
English-
Location Red Deer, AB
-
Earnings $15.00 hourly
-
Work Hours 16 to 24 hours per week
-
Position Permanent Part Time Leading to Full Time
-
Vacancies 2  Vacancies
-
Closing Date May 26, 2022
Employer
BAYMONT INN & SUITES AND CONFERENCE CENTRE
Languages
English
Education
No degree, certificate or diploma
Customer Sales and Service Agent Specific Skills
Work with minimal supervision
Education
- Some high school
- Not required
Experience
1 to less than 7 months
Business Equipment and Computer Applications
- Spreadsheet
- Opera
- Multi-line switchboard
- Internet
- Central reservation system (CRS)
- Computerized bookkeeping system
Additional Skills
Train staff
Work Setting
- Hospitality industry
- Hotel, motel, resort
Specific Skills
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Perform light housekeeping and cleaning duties
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Handle wake-up calls
- Provide customer service
- Assist clients/guests with special needs
- Maintain an inventory of vacancies, reservations and room assignments
Security and Safety
- Credit check
- Criminal record check
Transportation/Travel Information
Public transportation is available
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Standing for extended periods
- Overtime required
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Dependability
- Judgement
- Reliability
- Organized
How to Apply
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
By e-mail:
In Person:
4311 49 STREET
RED DEER, Alberta T4N5Y7
Between 03:00 PM and 07:30 PM
Advertised Until
May 26, 2022
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- SOCIAL
-
Interest in speaking with people to provide information and respond to guests' complaints
- METHODICAL
-
Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers
- objective
-
Interest in operating computerized and manual systems to collect and verify guests' accounts
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
Compared to my abilities
The abilities related to this job are shown along with your selected abilities.