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Front Desk Agent job in Lethbridge, AB with SureStay Plus Hotel By Best Western, Alberta - alis
This permanent part time Front Desk Agent job from SureStay Plus Hotel By Best Western is offering $15.00 hourly for 8 to 30 hours per week.
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Job Details

Front Desk Agent

Employer

SureStay Plus Hotel By Best Western

Date Posted

May 01, 2022

Languages

English
  • Location Lethbridge, AB
  • Earnings $15.00 hourly
  • Work Hours 8 to 30 hours per week
  • Position Permanent Part Time
  • Vacancies 2  Vacancies
  • Closing Date May 31, 2022
Job Requirements

Employer

SureStay Plus Hotel By Best Western

Languages

English

Education

No degree, certificate or diploma

Experience

7 months to less than 1 year

Business Equipment and Computer Applications

  • Multi-line switchboard
  • Internet
  • Central reservation system (CRS)

Work Setting

Hotel, motel, resort

Specific Skills

  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process group arrivals and departures
  • Process guests' departures, calculate charges and receive payments
  • Perform light housekeeping and cleaning duties
  • Investigate and resolve complaints and claims
  • Exchange foreign currency
  • Balance cash and complete balance sheets, cash reports and related forms
  • Answer telephone and relay telephone calls and messages
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Provide general information about points of interest in the area
  • Follow emergency and safety procedures
  • Handle wake-up calls
  • Provide customer service
  • Assist clients/guests with special needs
  • Maintain an inventory of vacancies, reservations and room assignments

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Standing for extended periods

Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Client focus
  • Dependability
  • Judgement
  • Reliability
  • Organized

Screening questions

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Are you currently a student?
  • Do you have previous experience in this field of employment?
  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?

How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

By e-mail:

surestayplus@shaw.ca

In Person:

2225 Mayor Magrath Dr
Lethbridge, Alberta T1K7W5
Between 09:00 AM and 03:00 PM

Advertised Until

May 31, 2022

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Front Desk Agent is part of the following larger National Occupational Classification (NOC).

Interest Codes

Hotel Front Desk Clerks
SOCIAL

Interest in speaking with people to provide information and respond to guests' complaints

METHODICAL

Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers

objective

Interest in operating computerized and manual systems to collect and verify guests' accounts

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

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