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Front Desk Agent
Employer
Zainul and Shazma Holdings LTD 1997Date Posted
May 05, 2022Languages
English-
Location Red Deer, AB
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Earnings $16.00 hourly
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Work Hours 30 hours per week
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Position Permanent Full Time
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Vacancies 2  Vacancies
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Closing Date Jun 04, 2022
Employer
Zainul and Shazma Holdings LTD 1997
Languages
English
Education
Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Work Setting
- Hospitality industry
- Hotel, motel, resort
Specific Skills
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Provide customer service
- Assist clients/guests with special needs
- Maintain an inventory of vacancies, reservations and room assignments
Work Conditions and Physical Capabilities
- Fast-paced environment
- Attention to detail
- Standing for extended periods
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Dependability
- Reliability
- Organized
Health benefits
- Health care plan
- Dental plan
Long term benefits
- Group insurance benefits
- Maternity and parental benefits
Other benefits
- Free parking available
- Parking available
Screening questions
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Are you available for shift or on-call work?
How to Apply
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- SOCIAL
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Interest in speaking with people to provide information and respond to guests' complaints
- METHODICAL
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Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers
- objective
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Interest in operating computerized and manual systems to collect and verify guests' accounts
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
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