Front Desk Agent
EmployerBanff Caribou Properties Ltd.
Date PostedMay 11, 2022
Location Banff, AB
Earnings $16.00 hourly
Work Hours 30 to 44 hours per week
Position Permanent Full Time
Vacancies 15  Vacancies
Closing Date Jun 10, 2022
Banff Caribou Properties Ltd.
Secondary (high) school graduation certificate
Hotel, motel, resort
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Handle wake-up calls
- Provide customer service
- Assist clients/guests with special needs
- Maintain an inventory of vacancies, reservations and room assignments
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Standing for extended periods
- Effective interpersonal skills
- Team player
- Excellent oral communication
- Client focus
- Health care plan
- Dental plan
Long term benefits
How to Apply
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
229 Bear Street, 3rd Floor, PO Box 1070
Banff , Alberta T1L1H8
Jun 10, 2022
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest in speaking with people to provide information and respond to guests' complaints
Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers
Interest in operating computerized and manual systems to collect and verify guests' accounts
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