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Front Desk Agent
EmployerHoliday Inn Express Cold Lake
Date PostedFebruary 28, 2023
Location Cold Lake, AB
Earnings $16.00 hourly
Work Hours 40 hours per week
Position Permanent Full Time
Vacancies 4  Vacancies
Closing Date Mar 30, 2023
Holiday Inn Express Cold Lake
No degree, certificate or diploma
- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Provide customer service
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Client focus
- Efficient interpersonal skills
- Team player
Experience an asset
- Dental plan
- Health care plan
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest in speaking with people to provide information and respond to guests' complaints
Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers
Interest in operating computerized and manual systems to collect and verify guests' accounts
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
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