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Front Desk Agent
Employer
Bestwestern Plus Drayton ValleyDate Posted
November 20, 2025Languages
English-
Location Drayton Valley, AB
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Earnings $17.00 hourly
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Work Hours 30 to 40 hours per week
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Position Permanent Full Time
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Vacancies 1  Vacancy
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Closing Date Dec 20, 2025
Employer
Bestwestern Plus Drayton Valley
Languages
English
Education
No degree, certificate or diploma
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service
Screening questions
- Are you authorized to work in Canada?
- Do you have experience working in this field?
Experience
Experience an asset
Health benefits
- Dental plan
- Health care plan
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- SOCIAL
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Interest in speaking with people to provide information and respond to guests' complaints
- METHODICAL
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Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers
- objective
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Interest in operating computerized and manual systems to collect and verify guests' accounts
Abilities
Compared to my abilities
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