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Front Desk Agent
Employer
Timber Ridge Inn and SuitesDate Posted
December 18, 2025Languages
English-
Location Fox Creek, AB
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Earnings $17.00 to $18.00 hourly (to be negotiated)
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Work Hours 30 to 40 hours per week
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Position Permanent Full Time
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Vacancies 2  Vacancies
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Closing Date Feb 05, 2026
Employer
Timber Ridge Inn and Suites
Languages
English
Education
Secondary (high) school graduation certificate
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Work conditions and physical capabilities
- Attention to detail
- Standing for extended periods
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Team player
Screening questions
Are you authorized to work in Canada?
Employment terms options
Early morning
Experience
7 months to less than 1 year
Employment terms options
- Evening
- Morning
- Night
- Day
- Weekend
Other benefits
- Free parking available
- Other benefits
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- SOCIAL
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Interest in speaking with people to provide information and respond to guests' complaints
- METHODICAL
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Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers
- objective
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Interest in operating computerized and manual systems to collect and verify guests' accounts
Abilities
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