Alis – Career, learning and employment information for Albertans

Share

This website uses cookies to give you a better online experience. By using this website or closing this message, you are agreeing to our cookie policy. More information
Alberta
ALIS
Alberta Supports Contact Centre

Toll Free 1-877-644-9992

Guest Account Sign In Sign Up
Add this page to a custom guide
Front Desk Hotel Clerk job in Edmonton, AB with Hampton Inn & Suites by Hilton Edmonton NW/St. Albert, Alberta - alis
This permanent full time Front Desk Hotel Clerk job from Hampton Inn & Suites by Hilton Edmonton NW/St. Albert is offering $17.00 to $19.00 hourly (to be negotiated) for 30 to 40 hours per week.
Create a New Guide
Give your guide a nickname
Only you can see this nickname.
Create Guide or cancel
Please complete the recaptcha and try again.
Choose a guide...

There was an error. Please try again.

This page is already listed in your guide. Please choose a different page to add.

Create New Guide What is an alis guide?
OCC info
Alberta Job Postings
Français
Job Details

Front Desk Hotel Clerk

Employer

Hampton Inn & Suites by Hilton Edmonton NW/St. Albert

Date Posted

November 12, 2024

Languages

English
  • Location Edmonton, AB
  • Earnings $17.00 to $19.00 hourly (to be negotiated)
  • Work Hours 30 to 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Jan 08, 2025
Job Requirements

Employer

Hampton Inn & Suites by Hilton Edmonton NW/St. Albert

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Work setting

  • Hospitality industry
  • Hotel, motel, resort

Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Computer and technology knowledge

  • Multi-line switchboard
  • Word processing software
  • Central reservation system (CRS)
  • Internet

Security and safety

  • Bondable
  • Criminal record check

Transportation/travel information

Own transportation

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness

Screening questions

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?

Experience

1 year to less than 2 years

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Other benefits

  • Free parking available
  • Parking available

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Front Desk Hotel Clerk is part of the following larger National Occupational Classification (NOC).

Interest Codes

Hotel Front Desk Clerks
SOCIAL

Interest in speaking with people to provide information and respond to guests' complaints

METHODICAL

Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers

objective

Interest in operating computerized and manual systems to collect and verify guests' accounts

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
Was this page useful?
☆ ☆ ☆ ☆ ☆