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Job Details

Front Desk Manager

Employer

Holiday Inn Express & Suites Edmonton North

Date Posted

November 07, 2025

Languages

English
  • Location Edmonton, AB
  • Earnings $38.81 hourly
  • Work Hours 30 to 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Dec 17, 2025
Job Requirements

Employer

Holiday Inn Express & Suites Edmonton North

Languages

English

Education

Secondary (high) school graduation certificate

Work setting

Hotel, motel, resort

Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory

Supervision

Staff in various areas of responsibility

Work conditions and physical capabilities

  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Initiative
  • Team player

Employment terms options

  • Early morning
  • Evening
  • Shift

Experience

3 years to less than 5 years

Employment terms options

  • Morning
  • Night
  • Day
  • Weekend

Health benefits

Health care plan


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Interest Codes & Abilities
The Front Desk Manager is part of the following larger National Occupational Classification (NOC).

Interest Codes

Accommodation Service Managers
DIRECTIVE

Interest in co-ordinating information to manage the operation of accommodation establishments or departments within such establishments, to implement policies and procedures, to supervise staff and to oversee staff training

METHODICAL

Interest in setting work schedules and in monitoring revenues and expenses

SOCIAL

Interest in negotiating with suppliers for the provision of materials and supplies, and with clients for the use of facilities for conventions, banquets, receptions and other functions

Reading Interest Codes
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Abilities

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The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

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