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Guest Services Manager
Employer
Edmonton Hotel and Convention CentreDate Posted
January 12, 2026Languages
English-
Location Edmonton, AB
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Earnings $60,000.00 to $70,000.00 annually (to be negotiated)
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Work Hours 30 to 40 hours per week
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Position Permanent Full Time
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Vacancies 1  Vacancy
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Closing Date Feb 13, 2026
Employer
Edmonton Hotel and Convention Centre
Languages
English
Education
College/CEGEP
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Manage events
- Organize and maintain inventory
Experience
2 years to less than 3 years
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- DIRECTIVE
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Interest in co-ordinating information to manage the operation of accommodation establishments or departments within such establishments, to implement policies and procedures, to supervise staff and to oversee staff training
- METHODICAL
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Interest in setting work schedules and in monitoring revenues and expenses
- SOCIAL
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Interest in negotiating with suppliers for the provision of materials and supplies, and with clients for the use of facilities for conventions, banquets, receptions and other functions
Abilities
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