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Job Details

Help Desk Manager - Information Technology (IT)

Posted on Jan 14, 2021 by Hy-Tek Advanced Computer and Internet System

  • Location Rocky Mountain House, AB
  • Earnings $30.00 hourly
  • Work Hours 40 to 44 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Feb 13, 2021
Job Requirements


Hy-Tek Advanced Computer and Internet System




  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience


5 years or more

Area of Work Experience

  • Design
  • Networking security
  • Software development
  • Wireless networks

Budgetary Responsibility

$500,001 - $1,500,000

Additional Skills

  • Recruit, train and supervise staff
  • Plan and control budget and expenditures

Area of Specialization

System integration

Work Setting

  • Primary industry
  • Manufacture
  • Government administration
  • Finance and insurance
  • Education
  • Construction
  • Associations and non profit organizations
  • Health care institution, facility or clinic
  • Agriculture, fishing and/or forestry
  • Retail/wholesale establishment/distribution centre
  • Fast moving consumer goods (FMCG)

Specific Skills

  • Manage accounts receivable
  • Establish and implement policies and procedures for information systems
  • Authorize the development of specifications for products or services
  • Assign, co-ordinate and review projects and programs
  • Plan, organize, direct, control and evaluate daily operations
  • Meet with clients to discuss system requirements, specifications, costs and timelines

Computer and Technology Knowledge

  • Development of computer applications
  • Data processing and systems
  • Data analysis and interpretation
  • Computer programming
  • Networking software
  • Networking hardware
  • Networking security
  • Programming software
  • Web service design
  • Programming languages
  • Website creation and management software
  • Database management
  • Wireless networks
  • Enterprise Applications Integration (EAI)
  • Desktop applications

How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Advertised Until

Feb 13, 2021

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes
The Help Desk Manager - Information Technology (IT) is part of the following larger National Occupational Classification (NOC).
Computer and Information Systems Managers

Interest in co-ordinating information to direct, control and evaluate activities of information systems and EDP departments and companies; in assembling and managing teams of information systems personnel; and in recruiting, supervising and overseeing the professional development and training of computer analysts, programmers and other personnel


Interest in developing and implementing policies and procedures for EDP and computer systems operations and development


Interest in negotiating with clients to determine system requirements, specifications, costs and timelines

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

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