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Job Details

Help Desk Technician

Posted on Jun 07, 2021 by EarthSoft Canada Inc

  • Location Work from home
  • Earnings $40,000.00 to $45,000.00 annually (to be negotiated)
  • Work Hours 40 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Jul 07, 2021
Job Requirements

Employer

EarthSoft Canada Inc

Languages

English

Education

  • Bachelor's degree
  • Environmental Science
  • Computer Science
  • Engineering, General
  • Chemistry, General
  • Geological and Earth Sciences/Geosciences, Other
  • Geography
  • Management Information Systems, General

Experience

No experience

Work Setting

Computer hardware or software retailer/wholesaler

Specific Skills

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Provide business systems, network and Internet support to users in response to identified difficulties

Security and Safety

Criminal record check

Own Tools/Equipment

Internet access

Work Conditions and Physical Capabilities

Attention to detail

Computer and Technology Knowledge

  • Visual Basic
  • MS Windows
  • JavaScript
  • SQL
  • MS Office

Personal Suitability

  • Effective interpersonal skills
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus

Teleworking Information

Work from home


How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Advertised Until

Jul 07, 2021

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes
The Help Desk Technician is part of the following larger National Occupational Classification (NOC).
User Support Technicians
METHODICAL

Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts

SOCIAL

Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers

objective

Interest in precision working to provide first-line technical support and advice to computer users

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective and Social.

Each set of 3 interest codes is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

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