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Help Desk Technician
Employer
Wireless Tek IncDate Posted
November 19, 2025Languages
English-
Location Calgary, AB
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Earnings $36.00 hourly
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Work Hours 35 to 40 hours per week
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Position Permanent Full Time
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Vacancies 1  Vacancy
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Closing Date Dec 19, 2025
Employer
Wireless Tek Inc
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Work setting
Computer hardware or software retailer/wholesaler
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Experience
1 year to less than 2 years
Support for newcomers and refugees
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- METHODICAL
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Interest in compiling information from user guides, technical manuals and other documents to research and implement solutions; and in collecting, organizing and maintaining problems and solution logs for use by other technical support analysts
- SOCIAL
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Interest in assisting computer users by assessing and responding to their technical difficulties; may supervise other technical support workers
- objective
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Interest in precision working to provide first-line technical support and advice to computer users
Abilities
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