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Job Details

Hotel Clerk Supervisor

Posted on Feb 08, 2021 by Best Western Mirage

  • Location High Level, AB
  • Earnings $23.00 to $25.00 hourly (to be negotiated)
  • Work Hours 30 to 35 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Mar 10, 2021
Job Requirements

Employer

Best Western Mirage

Languages

English

Education

Secondary (high) school graduation certificate

Customer Sales and Service Agent Specific Skills

  • Answer telephone and relay telephone calls and messages
  • Clerical duties (i.e. faxing, filing, photocopying)

Experience

2 years to less than 3 years

Specific Skills

  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process group arrivals and departures
  • Process guests' departures, calculate charges and receive payments
  • Handle wake-up calls
  • Provide customer service
  • Co-ordinate, assign and review work
  • Assist clients/guests with special needs
  • Requisition materials and supplies
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Hire and train staff in job duties, safety procedures and company policies
  • Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
  • Maintain an inventory of vacancies, reservations and room assignments

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Standing for extended periods

Ability to Supervise

1 to 2 people

Work Location Information

Staff accommodation available

Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Dependability
  • Judgement
  • Reliability
  • Organized

How to Apply

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

By Mail:

9616 Highway 58
High Level, Alberta T0H1Z0

Advertised Until

Mar 10, 2021

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

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