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Job Details

Hotel Front Desk Clerk

Employer

RKS Hotels Group Ltd

Date Posted

August 26, 2024

Languages

English
  • Location Edmonton, AB
  • Earnings $17.00 hourly
  • Work Hours 35 to 44 hours per week
  • Position Temporary Full Time
  • Vacancies 3  Vacancies
  • Closing Date Sep 25, 2024
Job Requirements

Employer

RKS Hotels Group Ltd

Languages

English

Education

Secondary (high) school graduation certificate

Work setting

  • Hospitality industry
  • Urban area
  • Hotel, motel, resort
  • Willing to relocate
  • Hotel laundry

Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Take, cancel and change room reservations
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties

Computer and technology knowledge

  • Central reservation system (CRS)
  • Spreadsheet
  • Internet

Transportation/travel information

  • Willing to travel
  • Public transportation is available

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Screening questions

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Experience

7 months to less than 1 year

Health benefits

Health care plan

Other benefits

  • Free parking available
  • Parking available

Support for persons with disabilities

Offers mentorship, coaching and/or networking opportunities for persons with disabilities

Support for newcomers and refugees

  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition

Support for youths

Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

Offers mentorship, coaching and/or networking opportunities for Indigenous workers

Supports for visible minorities

Offers mentorship programs that pair members of visible minorities with experienced employees


Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Hotel Front Desk Clerk is part of the following larger National Occupational Classification (NOC).

Interest Codes

Hotel Front Desk Clerks
SOCIAL

Interest in speaking with people to provide information and respond to guests' complaints

METHODICAL

Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers

objective

Interest in operating computerized and manual systems to collect and verify guests' accounts

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
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