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Hotel Front Desk Clerk
Employer
RKS Hotels Group LtdDate Posted
August 26, 2024Languages
English-
Location Edmonton, AB
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Earnings $17.00 hourly
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Work Hours 35 to 44 hours per week
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Position Temporary Full Time
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Vacancies 3  Vacancies
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Closing Date Sep 25, 2024
Employer
RKS Hotels Group Ltd
Languages
English
Education
Secondary (high) school graduation certificate
Work setting
- Hospitality industry
- Urban area
- Hotel, motel, resort
- Willing to relocate
- Hotel laundry
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
Computer and technology knowledge
- Central reservation system (CRS)
- Spreadsheet
- Internet
Transportation/travel information
- Willing to travel
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Screening questions
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Experience
7 months to less than 1 year
Health benefits
Health care plan
Other benefits
- Free parking available
- Parking available
Support for persons with disabilities
Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Support for newcomers and refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
Support for youths
Offers mentorship, coaching and/or networking opportunities for youth
Support for Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Supports for visible minorities
Offers mentorship programs that pair members of visible minorities with experienced employees
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- SOCIAL
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Interest in speaking with people to provide information and respond to guests' complaints
- METHODICAL
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Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers
- objective
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Interest in operating computerized and manual systems to collect and verify guests' accounts
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
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