Skip to the main content
This website uses cookies to give you a better online experience. By using this website or closing this message, you are agreeing to our cookie policy. More information
Alberta Supports Contact Centre

Toll Free 1-877-644-9992

Job Details

Hotel Front Desk Manager

Employer

Manji Hospitality Ltd

Date Posted

November 18, 2022

Languages

English
  • Location Lethbridge, AB
  • Earnings $38,500.00 to $42,000.00 annually (to be negotiated)
  • Work Hours 40 to 44 hours per week
  • Position Permanent Full Time
  • Vacancies 1  Vacancy
  • Closing Date Dec 16, 2022
Job Requirements

Employer

Manji Hospitality Ltd

Languages

English

Education

  • Bachelor's degree
  • or equivalent experience

Work site environment

  • Non-smoking
  • Air conditioned

Work setting

Hotel, motel, resort

Tasks

  • Develop and implement policies and procedures for daily operations
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare marketing plans
  • Implement marketing activities
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules

Supervision

11-15 people

Certificates, licences, memberships, and courses 

  • First Aid Certificate
  • CPR Certificate

Computer and technology knowledge

  • MS Word
  • Central reservation system (CRS)
  • MS Excel
  • MS Office
  • MS Outlook
  • MS PowerPoint
  • MS Windows

Security and safety

Criminal record check

Transportation/travel information

  • Own transportation
  • Own vehicle
  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Large workload
  • Overtime required

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player

Screening questions

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?
  • What is your current field of study?
  • What is your current level of study?

Experience

3 years to less than 5 years

Health benefits

Health care plan

Long term benefits

Group insurance benefits

Other benefits

  • Team building opportunities
  • Parking available

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest Codes & Abilities
The Hotel Front Desk Manager is part of the following larger National Occupational Classification (NOC).

Interest Codes

Accommodation Service Managers
DIRECTIVE

Interest in co-ordinating information to manage the operation of accommodation establishments or departments within such establishments, to implement policies and procedures, to supervise staff and to oversee staff training

METHODICAL

Interest in setting work schedules and in monitoring revenues and expenses

SOCIAL

Interest in negotiating with suppliers for the provision of materials and supplies, and with clients for the use of facilities for conventions, banquets, receptions and other functions

Reading Interest Codes
A Quick Guide

The interest code helps you figure out if you’d like to work in a particular occupation. 

It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.

Each set of 3 interest codes for this NOC group is listed in order of importance.

A code in capital letters means it’s a strong fit for the occupation.

A code in all lowercase letters means the fit is weaker.

Learn About Interests

Learn More

Abilities

Compared to my abilities

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job
Selected abilities

Mental Abilities

General Learning Ability

Verbal Ability

Numerical Ability

Visual Abilities

Spatial Perception

Form Perception

Clerical Perception

Physical Abilities

Motor Coordination

Finger Dexterity

Manual Dexterity

Learn More
Was this page useful?
Top