Inbound Customer Service Representative - Contact Centre
EmployerAssistance Services Group
Date PostedMay 06, 2022
Location Work from home
Earnings $17.00 to $18.00 hourly (to be negotiated)
Work Hours 40 hours per week
Position Permanent Full Time
Vacancies 1  Vacancy
Closing Date May 20, 2022
Assistance Services Group
Secondary (high) school graduation certificate
7 months to less than 1 year
Business Equipment and Computer Applications
- MS Windows
- Database software
- MS Outlook
- Address customers' complaints or concerns
- Access and process information
- Maintain records and statistics
- Answer inquiries and provide information to customers
- Receive and log complaints
Security and Safety
Criminal record check
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Hand-eye co-ordination
- Tight deadlines
Computer and Technology Knowledge
- Effective interpersonal skills
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Health care plan
- Dental plan
- Vision care benefits
Long term benefits
- Group insurance benefits
- Life insurance
- Registered retirement savings plan (RRSP)
- Other benefits
- Jobs for Ukraine: This employer has selected to promote this job through "Jobs for Ukraine”. Canadian citizens and permanent residents can still apply.
How to Apply
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
May 20, 2022
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest in copying information to take orders for goods and services
Interest in speaking with customers to respond to enquiries and emergencies
Interest in investigating complaints and in responding to emergencies
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It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
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