Inbound Customer Service Representative - Contact Centre
EmployerEldis Group Partnership
Date PostedJune 01, 2022
Location Work from home
Earnings $15.00 hourly
Work Hours 40 hours per week
Position Permanent Full Time
Vacancies 10  Vacancies
Closing Date Jul 13, 2022
Eldis Group Partnership
Secondary (high) school graduation certificate
1 to less than 7 months
Business Equipment and Computer Applications
- MS Excel
- MS Windows
- MS Outlook
Complete sales transactions
Area of Specialization
- Address customers' complaints or concerns
- Access and process information
- Sell merchandise
- Receive payments
- Explain the type and cost of services offered
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Receive and log complaints
Security and Safety
Criminal record check
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Tight deadlines
- Effective interpersonal skills
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest in copying information to take orders for goods and services
Interest in speaking with customers to respond to enquiries and emergencies
Interest in investigating complaints and in responding to emergencies
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