Inbound Customer Service Representative - Contact Centre
Date PostedJune 22, 2022
Location Work from home
Earnings $20.00 hourly
Work Hours 40 hours per week
Position Permanent Full Time
Vacancies 1  Vacancy
Closing Date Jul 06, 2022
Secondary (high) school graduation certificate
1 year to less than 2 years
Business Equipment and Computer Applications
- MS Windows
- Database software
Retail/wholesale establishment/distribution centre
- Address customers' complaints or concerns
- Access and process information
- Receive payments
- Maintain records and statistics
- Arrange for billing for services
- Answer inquiries and provide information to customers
- Receive and log complaints
Security and Safety
Criminal record check
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Hand-eye co-ordination
- Tight deadlines
- Effective interpersonal skills
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Health care plan
- Dental plan
- Vision care benefits
Long term benefits
- Life insurance
- Registered retirement savings plan (RRSP)
- Other benefits
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest in copying information to take orders for goods and services
Interest in speaking with customers to respond to enquiries and emergencies
Interest in investigating complaints and in responding to emergencies
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
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