There was an error. Please try again.
This page is already listed in your guide. Please choose a different page to add.
Inbound Customer Service Representative - Contact Centre
Employer
Assistance Services GroupDate Posted
July 20, 2022Languages
Bilingual-
Location Work from home
-
Earnings $18.00 to $19.00 hourly (to be negotiated)
-
Work Hours 40 hours per week
-
Position Permanent Full Time
-
Vacancies 1  Vacancy
-
Closing Date Aug 12, 2022
Employer
Assistance Services Group
Languages
Bilingual
Education
Secondary (high) school graduation certificate
Work Setting
Private sector
Tasks
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Maintain records and statistics
Computer and Technology Knowledge
- Database software
- Internet
- MS Outlook
- MS Windows
Security and Safety
Criminal record check
Work Conditions and Physical Capabilities
- Attention to detail
- Fast-paced environment
- Hand-eye co-ordination
- Repetitive tasks
- Work under pressure
Personal Suitability
- Punctuality
- Client focus
- Effective interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Experience
7 months to less than 1 year
Workplace information
Virtual job
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Long term benefits
- Group insurance benefits
- Life insurance
- Other benefits
- Registered retirement savings plan (RRSP)
Special Initiatives
- Jobs for Ukraine: This employer has selected to promote this job through "Jobs for Ukraine”. Canadian citizens and permanent residents can still apply.
Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.
Interest Codes
- METHODICAL
-
Interest in copying information to take orders for goods and services
- SOCIAL
-
Interest in speaking with customers to respond to enquiries and emergencies
- innovative
-
Interest in investigating complaints and in responding to emergencies
The interest code helps you figure out if you’d like to work in a particular occupation.
It’s based on the Canadian Work Preference Inventory (CWPI), which measures 5 occupational interests: Directive, Innovative, Methodical, Objective, and Social.
Each set of 3 interest codes for this NOC group is listed in order of importance.
A code in capital letters means it’s a strong fit for the occupation.
A code in all lowercase letters means the fit is weaker.
Abilities
Compared to my abilities
The abilities related to this job are shown along with your selected abilities.